Customer Support




    German speaking DIY audio specialist in Groningen (The Netherlands)

    SoundImports is looking for a German-speaking audio specialist (m/f/d) to support our tech-team. We are looking for a motivated DIY audio enthusiast who wants to bring our German customer service to the next level.


    What will you be doing?

    On a daily base you will contribute to maintain the excellent service level towards our customers by offering outstanding technical support. German speaking customers will come to you for their questions via e-mail, phone or live chat. Since we are a rather small company you will be the ‘spider in the web’. On busy days your help will be required to assist your colleagues with warehouse logistics. You will also be translating (DIY related) content regularly, will be handling returns and work on tech projects.


    Who are we?

    SoundImports is a young, dynamic and fast growing company in supplying DIY audio components and accessories to European DIY enthusiasts. We are realising this by offering the highest service in terms of fast delivery, keeping stock and offer outstanding customer support. Our assortment is covering brands like Dayton Audio, Visaton, Hypex, miniDSP and many more. We are looking for someone with affinity with these brands and has the technical knowledge about them. Our facility is located in the city of Groningen, located in the northers part of the Netherlands.


    What are we looking for?

    • Excellent communication skills in German and (at least) good English skills;
    • Available from 24 to 38 hours per week in Groningen, the Netherlands;
    • (Demonstrable) technical affinity with DIY audio;


    What will we be offering?

    • Market conform salary
    • The opportunity to develop yourself and the freedom to work on your own initiatives
    • Discount on everything we are selling
    • A nice team to work with


    Would you like to know more about SoundImports, about the vacancy or send in an application? Get in touch by sending an email to [email protected].



    Do you have any questions regarding our open positions or about SoundImports, or do you want to apply for a job, contact [email protected]


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